- Gardening questions are best asked in the Floral Project Community if you have bought one of our flower kits.
- Its also worth checking out our FAQs and blog or using search on the website.
- If your order has not arrived 2 - 3 working days after you received your Shipping Confirmation, please take a look at the section "Where's my order" in our FAQs before contacting us.
- Flower Club members can request a login link via email to manage your subscription, skip a month or cancel. If your email address isn't recognised, please check it is the same one used when joining The Flower Club. Please also check your junk folder if you don't receive it.
- You can also update your shipping address and update your payment method using the same link. If using Shop Pay, please review their guidance on managing Shop Pay subscriptions.
- For order, account or subscription related questions please contact us at hello@thefloralproject.co.uk
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